Ministry of Social Affairs and Health

Brochures 1999:5eng

13.09.1999


9 Physical access and access to information

In recent years the aim in the planning of buildings and traffic arrangements has been to attain a built environment where all people can cope independently. Increasingly architects, traffic planners and developers understand that houses without lifts, small cars and inaccessible trains and inaccessible services belong to the past. Modern technology provides good opportunities for this. But in order to ensure progress disability organisations and authorities need to be constantly vigilant, since Finnish society is not yet accessible to all people.

Built environment

Stairs or lifts which are too small or lacking altogether, cramped bathrooms, high thresholds and narrow doors restrict the accessibility of the built environment. Buildings need to be adapted for children, older persons and disabled persons. The shaping of the built environment is guided by legislation and standards. Reformed construction regulations concern new buildings and alterations and renovations. There are several stages from a good plan to the completed new building, and ignorance and fear of extra costs often result in poor and unworkable solutions. Understanding of these issues is continuously promoted in the education of construction professionals.

Public transport

The goal of traffic policy is public transport accessible to all. The accessibility of vehicles is not guided by society through legislation. The Ministry of Transport and Communications aims to promote the accessibility of transport through research, information and co-operation of various actors.

The awareness of the State Railways of the needs of disabled passengers has increased. These needs have been taken into account in the deployment of new trains, but most of the old carriages in use still have high steps and narrow passages. Some of the old carriages have been altered to be more functional. Railway carriages are in use for many years, which means that the problems continue to exist for years.

Buses are the only means of public transport in sparsely populated areas of the country, and the same vehicles are used for a long time. Only a part of long-distance buses are accessible to older persons and persons with disabilities. Improving their accessibility is a big challenge for bus traffic. In recent years, low-floor buses have been taken into use in local traffic. It has been decided that in Greater Helsinki new buses and trams will be accessible to persons with mobility impairment.

In rural areas part of public transport is managed by spacious taxicabs, some of which are furnished with hoists. Furthermore, there are special taxis equipped for transporting wheelchair users. These taxis are the most important means of transport for seriously disabled people in Finland. The home municipality of the passengers who are allowed to use these taxis cover part of the costs so that the passengers only have to pay the same fee as is charged in public transport.

Owing to long distances the use of a private car is the most important means of transport for many people. Seriously disabled people can be granted financial assistance for buying a car, as well as for necessary alterations to it.

Air traffic has generally speaking served persons with disabilities well. However, increased competition has meant that smaller aeroplanes, which have no wheelchair access, have been used increasingly on domestic routes. The service capacity of domestic air traffic has deteriorated recently.

In leisure time Finns are used to travelling by ferry to neighbouring countries. Passenger ferries are in general modern and accessible. Terminals and passenger services are important when travelling, but many terminal buildings are old and scattered, making travelling difficult. The insecurity of access to information and personal service are constant problems encountered by persons with disabilities when they travel.

Access to information

It is particularly important to remove obstacles to communication for persons suffering from sensory defects. Finnish disability organisations have been pioneers in developing accessible models of information. The public administration has also contributed to introducing and financing new methods.

Deaf and hearing impaired people are able to follow what happens in the world daily through teletext and TV news in sign language. The need for topical information is also met by the monthly video bulletin produced by the Finnish Association of the Deaf and distributed free of charge to the deaf. It is also possible to receive personal interpreter service.

The use of information technology has increased visually impaired people’s access to information: e.g. the largest Finnish newspaper is available on the Internet, where it can be read by the appropriate technology. A library for the visually impaired provides both fiction and study material for visually impaired people. Disability organisations co-operate in publishing books in plain language. A regular newspaper in plain language contributes to satisfying the need for topical information.